Privacy Policy


Last Updated: 10-04-2025
1. Introduction
SMTC Trading ("We," "Us," "Our") owns and operates the SMTC Trading website ("Site"). This Privacy Policy governs the collection, use, and disclosure of your personal data when you use our Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect
a. Automatically Collected Data
When you visit the Site, we may collect:

  • Device information (e.g., IP address, browser type, time zone).

  • Usage data (e.g., pages viewed, referral sources, interaction metrics).

  • Cookies and tracking technologies (see Section 6).


b. Provided Data
You may voluntarily provide:

  • Contact details (name, email, phone, address).

  • Payment information (for transactions).

  • Account registration details.


3. Purpose of Data Processing
We process your data to:

  • Fulfill orders and provide services.

  • Improve Site functionality and user experience.

  • Comply with legal obligations.

  • Communicate updates, offers, or security alerts (with consent).


4. Data Sharing & Disclosure
We may share data with:

  • Service Providers: Payment processors, delivery partners, or IT support.

  • Legal Authorities: If required by law (e.g., subpoenas, fraud prevention).

  • Business Transfers: In case of mergers or acquisitions.

We do not sell your personal data to third parties.

5. Your Rights
Depending on your jurisdiction, you may:

  • Access, correct, or delete your data.

  • Object to processing or request data portability.

  • Withdraw consent (for marketing communications).

  • Lodge complaints with regulatory authorities.

To exercise these rights, contact us at ismartsstm@gmail.com.

6. Cookies & Tracking Technologies
We use cookies to:

  • Enhance Site performance.

  • Analyze traffic patterns.

  • Personalize content.

You can manage preferences via your browser settings.

7. International Data Transfers
Data may be transferred outside your country (e.g., to servers in the EU/US). We ensure safeguards like Standard Contractual Clauses (SCCs) for protection.

8. Data Security
We implement:

  • Encryption (SSL/TLS).

  • Access controls.

  • Regular security audits.

However, no system is 100% secure—use the Site at your own risk.

9. Third-Party Links
The Site may link to external websites. We are not responsible for their privacy practices.

10. Children’s Privacy
The Site is not intended for users under 18. We do not knowingly collect their data.

11. Policy Updates
We may revise this Policy periodically. Continued use of the Site constitutes acceptance of changes.

12. Contact Us
For questions or grievances:

  • Email: ismartsstm@gmail.com

  • Grievance Officer: Chandra Sekhar

  • Address: C9QX+R6F Pavan Life Space Building, opposite Tamasha cafe, Sri Rama Colony, Madhapur,
    Hyderabad, Telangana 500033